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Frequently asked questions

Why has my message been stuck in "Sent" status for a long time?

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Frequently asked questions

Why has my message been stuck in "Sent" status for a long time?

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Frequently asked questions

Why has my message been stuck in "Sent" status for a long time?

This temporary status means we've sent the message but haven't received final delivery confirmation. The recipient might be unavailable, triggering our retry process which can last up to 72 hours. You can shorten this by adjusting the validity period. If you can access the receiving device, try restarting it to refresh the network connection.

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