Changelog.

Our latest Bird Marketing update is here with thoughtful improvements to help you work smarter, not harder. We've focused on enhancing your experience in three key areas: intelligent assistance, simplified navigation, and improved data visualization.

Our latest update introduces a dedicated callback button and detailed journey metrics to help streamline operations and provide deeper insights into your marketing campaigns.

The new callback button in Inbox makes returning calls to your contacts faster and easier, particularly valuable for managing missed calls and maintaining responsive customer communication. Additionally, our new journey step-level metrics exports provide marketers with detailed performance data for each step within campaigns, helping identify areas for optimization and improvement.

This week we focused on making messaging creation faster and more intuitive. The new drag and drop functionality in the Inbox message composer allows you to effortlessly add images to your messages

We’ve also rolled out several enhancements and bug fixes across both our Inbox and Marketing platforms.

This update brings a range of enhancements across Inbox and Marketing, including a redesigned spam filter that lets you mark or unmark tickets directly from the conversation. Alongside this, we’ve made improvements to journey insights, ticket visibility, and addressed key bugs for a smoother experience.

We’ve rolled out several key improvements and addressed some important fixes to enhance your experience across Marketing and Inbox products.

We’ll continue to monitor feedback and push updates to improve functionality. Stay tuned for future releases.