Build personalized customer Journeys that convert

Drive more orders, improve customer retention, and deliver hyper-personalized experiences on the most popular channels with Bird's powerful journey builder.

By clicking "Get a Demo" you agree to Bird's

Conditional flow re-engaging a customer to complete their purchase via SMS, triggered when the cart is abandoned and the value exceeds $19. Offers a discount code, with email as an alternative follow-up option.”

Build personalized customer Journeys that convert

Drive more orders, improve customer retention, and deliver hyper-personalized experiences on the most popular channels with Bird's powerful journey builder.

By clicking "Get a Demo" you agree to Bird's

Conditional flow re-engaging a customer to complete their purchase via SMS, triggered when the cart is abandoned and the value exceeds $19. Offers a discount code, with email as an alternative follow-up option.”

Build personalized customer Journeys that convert

Drive more orders, improve customer retention, and deliver hyper-personalized experiences on the most popular channels with Bird's powerful journey builder.

By clicking "Get a Demo" you agree to Bird's

Conditional flow re-engaging a customer to complete their purchase via SMS, triggered when the cart is abandoned and the value exceeds $19. Offers a discount code, with email as an alternative follow-up option.”

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

Integrations

Centralize customer data for personalized journeys

Unify customer profiles by integrating data from all sources. Our real-time updates ensure timely, relevant interactions across all channels. Connect e-commerce data to tailor both message content and journey timing for a seamless customer experience.

Logos of key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Integrations

Centralize customer data for personalized journeys

Unify customer profiles by integrating data from all sources. Our real-time updates ensure timely, relevant interactions across all channels. Connect e-commerce data to tailor both message content and journey timing for a seamless customer experience.

Logos of key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Integrations

Centralize customer data for personalized journeys

Unify customer profiles by integrating data from all sources. Our real-time updates ensure timely, relevant interactions across all channels. Connect e-commerce data to tailor both message content and journey timing for a seamless customer experience.

Logos of key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Segmentation

Target the right customers at every stage

Create dynamic segments based on behavior and lifecycle stage. Utilize pre-built workflows for acquisition, engagement, and retention. Personalize automations using thousands of contact attributes for highly targeted, effective customer journeys.

Integrations

Target the right customers at every stage

Create dynamic segments based on behavior and lifecycle stage. Utilize pre-built workflows for acquisition, engagement, and retention. Personalize automations using thousands of contact attributes for highly targeted, effective customer journeys.

Integrations

Target the right customers at every stage

Create dynamic segments based on behavior and lifecycle stage. Utilize pre-built workflows for acquisition, engagement, and retention. Personalize automations using thousands of contact attributes for highly targeted, effective customer journeys.

Design dynamic, automated customer journeys

Craft sophisticated journeys that adapt to individual behaviors. Build trigger-based flows for welcome series, cart recovery, and re-engagement. Our visual builder and multi-channel orchestration ensure consistent experiences across all platforms.

Selection of custom flow steps, including triggers like abandoned cart, order fulfilled, and wait time, allowing users to build automated customer engagement workflows.

Design dynamic, automated customer journeys

Craft sophisticated journeys that adapt to individual behaviors. Build trigger-based flows for welcome series, cart recovery, and re-engagement. Our visual builder and multi-channel orchestration ensure consistent experiences across all platforms.

Selection of custom flow steps, including triggers like abandoned cart, order fulfilled, and wait time, allowing users to build automated customer engagement workflows.

Design dynamic, automated customer journeys

Craft sophisticated journeys that adapt to individual behaviors. Build trigger-based flows for welcome series, cart recovery, and re-engagement. Our visual builder and multi-channel orchestration ensure consistent experiences across all platforms.

Selection of custom flow steps, including triggers like abandoned cart, order fulfilled, and wait time, allowing users to build automated customer engagement workflows.

Templates

Build compelling content for each journey stage

Create engaging, conversion-focused content tailored to each journey stage. Use dynamic personalization and A/B testing to optimize messaging and timing. Easily customize pre-built workflows to align with your brand voice and business goals.

Templated flow messaging a customer to thank them for signing up, offering a 15% discount code, with an automated follow-up message prompting the customer to follow the company on social media.

Templates

Build compelling content for each journey stage

Create engaging, conversion-focused content tailored to each journey stage. Use dynamic personalization and A/B testing to optimize messaging and timing. Easily customize pre-built workflows to align with your brand voice and business goals.

Templated flow messaging a customer to thank them for signing up, offering a 15% discount code, with an automated follow-up message prompting the customer to follow the company on social media.

Templates

Build compelling content for each journey stage

Create engaging, conversion-focused content tailored to each journey stage. Use dynamic personalization and A/B testing to optimize messaging and timing. Easily customize pre-built workflows to align with your brand voice and business goals.

Templated flow messaging a customer to thank them for signing up, offering a 15% discount code, with an automated follow-up message prompting the customer to follow the company on social media.
Campaign launch flow sending a promotional message to a customer via WhatsApp after completing a previous purchase, featuring a hand cream product and encouraging further engagement.

Launch campaign

Launch customer journeys with ease

Launch journeys across all channels with one click. Set up automated campaigns for round-the-clock engagement. Leverage pre-built workflows to apply proven strategies at every stage of the customer journey, enhancing connection and driving results.

Integrations

Launch customer journeys with ease

Launch journeys across all channels with one click. Set up automated campaigns for round-the-clock engagement. Leverage pre-built workflows to apply proven strategies at every stage of the customer journey, enhancing connection and driving results.

Integrations

Launch customer journeys with ease

Launch journeys across all channels with one click. Set up automated campaigns for round-the-clock engagement. Leverage pre-built workflows to apply proven strategies at every stage of the customer journey, enhancing connection and driving results.

Analytics

Gain deep insights into journey performance

Track real-time performance with integrated analytics. Identify opportunities and resolve issues across all channels. Measure revenue impact across segments and campaigns to ensure your marketing efforts drive tangible business results.

Analytics dashboard showing campaign and channel performance insights, including campaign recipients, click-through rate, and live detailed reporting on channel performance and subscriber growth.

Analytics

Gain deep insights into journey performance

Track real-time performance with integrated analytics. Identify opportunities and resolve issues across all channels. Measure revenue impact across segments and campaigns to ensure your marketing efforts drive tangible business results.

Analytics dashboard showing campaign and channel performance insights, including campaign recipients, click-through rate, and live detailed reporting on channel performance and subscriber growth.

Analytics

Gain deep insights into journey performance

Track real-time performance with integrated analytics. Identify opportunities and resolve issues across all channels. Measure revenue impact across segments and campaigns to ensure your marketing efforts drive tangible business results.

Analytics dashboard showing campaign and channel performance insights, including campaign recipients, click-through rate, and live detailed reporting on channel performance and subscriber growth.
Easy-to-build automated flow with a conditional split, triggered when a checkout is created but abandoned. The flow includes a wait time and sends follow-up messages via WhatsApp or email based on the customer’s subscription preferences.

SMB ready

Sophisticated journeys made simple

Create complex, multi-channel journeys without technical expertise. Our intuitive visual builder and extensive automation library make it easy. Seamlessly integrate with your existing tech stack for a unified marketing ecosystem.

Integrations

Sophisticated journeys made simple

Create complex, multi-channel journeys without technical expertise. Our intuitive visual builder and extensive automation library make it easy. Seamlessly integrate with your existing tech stack for a unified marketing ecosystem.

Integrations

Sophisticated journeys made simple

Create complex, multi-channel journeys without technical expertise. Our intuitive visual builder and extensive automation library make it easy. Seamlessly integrate with your existing tech stack for a unified marketing ecosystem.

Enterprise ready

Enterprise-Grade features

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Compliance logos for CCPA, GDPR, and ISO, indicating data privacy and regulatory standards.

Enterprise ready

Enterprise-Grade features

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Compliance logos for CCPA, GDPR, and ISO, indicating data privacy and regulatory standards.

Enterprise ready

Enterprise-Grade features

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Compliance logos for CCPA, GDPR, and ISO, indicating data privacy and regulatory standards.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 


Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 


Marketing

The AI-first omnichannel marketing tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 


FAQs

Any questions left unanswered?

What are Journeys in Bird?

Bird’s Journeys help automate customer interactions across their entire lifecycle. You can create personalized, multi-step workflows that guide customers from their first interaction to becoming loyal advocates, using channels like email, SMS, and WhatsApp.

How can Journeys improve my marketing efforts?

Do I need technical skills to use Bird’s Journeys?

Can I track the performance of my Journeys?

What types of workflows can I create with Journeys?

FAQs

Any questions left unanswered?

What are Journeys in Bird?

Bird’s Journeys help automate customer interactions across their entire lifecycle. You can create personalized, multi-step workflows that guide customers from their first interaction to becoming loyal advocates, using channels like email, SMS, and WhatsApp.

How can Journeys improve my marketing efforts?

Do I need technical skills to use Bird’s Journeys?

Can I track the performance of my Journeys?

What types of workflows can I create with Journeys?

FAQs

Any questions left unanswered?

What are Journeys in Bird?

Bird’s Journeys help automate customer interactions across their entire lifecycle. You can create personalized, multi-step workflows that guide customers from their first interaction to becoming loyal advocates, using channels like email, SMS, and WhatsApp.

How can Journeys improve my marketing efforts?

Do I need technical skills to use Bird’s Journeys?

Can I track the performance of my Journeys?

What types of workflows can I create with Journeys?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's