Service

Streamline Your Customer Support with Bird

Deliver exceptional support across all channels with our comprehensive suite of tools. From AI-powered assistance to in-depth analytics, Bird empowers your team to provide outstanding customer experiences.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

Streamline Your Customer Support with Bird

Deliver exceptional support across all channels with our comprehensive suite of tools. From AI-powered assistance to in-depth analytics, Bird empowers your team to provide outstanding customer experiences.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

Streamline Your Customer Support with Bird

Deliver exceptional support across all channels with our comprehensive suite of tools. From AI-powered assistance to in-depth analytics, Bird empowers your team to provide outstanding customer experiences.

By clicking "Get a Demo" you agree to Bird's

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

Multi-channel support

Unified inbox for all customer interactions

Manage interactions across email, chat, voice, SMS, WhatsApp, and social media from a single interface. Seamlessly integrate with your CRM for a complete 360-degree view of each customer.

Multi-channel support

Unified inbox for all customer interactions

Manage interactions across email, chat, voice, SMS, WhatsApp, and social media from a single interface. Seamlessly integrate with your CRM for a complete 360-degree view of each customer.

Multi-channel support

Unified inbox for all customer interactions

Manage interactions across email, chat, voice, SMS, WhatsApp, and social media from a single interface. Seamlessly integrate with your CRM for a complete 360-degree view of each customer.

Audience builder interface for creating a high-value customer audience using Shopify data. Filters include total money spent greater than $500 and customer address in NYC, enabled through Bird's native Shopify integration.

AI-powered assistance

24/7 intelligent support with AI chatbots

Deploy AI chatbots to provide instant responses around the clock. Automate routine queries efficiently and seamlessly escalate complex issues to human agents when needed.

Integrations

24/7 intelligent support with AI chatbots

Deploy AI chatbots to provide instant responses around the clock. Automate routine queries efficiently and seamlessly escalate complex issues to human agents when needed.

Integrations

24/7 intelligent support with AI chatbots

Deploy AI chatbots to provide instant responses around the clock. Automate routine queries efficiently and seamlessly escalate complex issues to human agents when needed.

CDP

Access the latest customer profiles without switching tools

Get a complete view of each customer by integrating data from every interaction—opens, purchases, and engagements across all channels.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

CDP

Access the latest customer profiles without switching tools

Get a complete view of each customer by integrating data from every interaction—opens, purchases, and engagements across all channels.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

CDP

Access the latest customer profiles without switching tools

Get a complete view of each customer by integrating data from every interaction—opens, purchases, and engagements across all channels.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

Streamline processes with automated journeys

Design automated support workflows using our intuitive drag-and-drop interface. Set up custom triggers and actions to streamline your support processes and enhance efficiency.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Streamline processes with automated journeys

Design automated support workflows using our intuitive drag-and-drop interface. Set up custom triggers and actions to streamline your support processes and enhance efficiency.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Streamline processes with automated journeys

Design automated support workflows using our intuitive drag-and-drop interface. Set up custom triggers and actions to streamline your support processes and enhance efficiency.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Knowledge bases

Empower agents and customers with a robust knowledge base

Create and manage a comprehensive knowledge base to power self-service options. Provide agents with quick access to accurate information, improving response times and consistency.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

Knowledge bases

Empower agents and customers with a robust knowledge base

Create and manage a comprehensive knowledge base to power self-service options. Provide agents with quick access to accurate information, improving response times and consistency.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.

Knowledge bases

Empower agents and customers with a robust knowledge base

Create and manage a comprehensive knowledge base to power self-service options. Provide agents with quick access to accurate information, improving response times and consistency.

Email editor interface with a subject line assistant for Elysia Skincare, featuring a 15% discount promotion and customizable layout options.
UI of scheduling email campaigns

Smart routing

Seamless team collaboration

Enable easy handovers with Bird's shared inbox. Use internal notes and @mentions in our Inbox AI to collaborate on complex issues, ensuring continuity in customer communication across teams.

Integrations

Seamless team collaboration

Enable easy handovers with Bird's shared inbox. Use internal notes and @mentions in our Inbox AI to collaborate on complex issues, ensuring continuity in customer communication across teams.

Integrations

Seamless team collaboration

Enable easy handovers with Bird's shared inbox. Use internal notes and @mentions in our Inbox AI to collaborate on complex issues, ensuring continuity in customer communication across teams.

Advanced analytics

Data-driven insights for continuous improvement

Track key metrics including response times, resolution rates, and customer satisfaction. Gain valuable insights into agent performance, AI efficiency, and overall support quality to drive improvements.

UI of campaign reporting

Advanced analytics

Data-driven insights for continuous improvement

Track key metrics including response times, resolution rates, and customer satisfaction. Gain valuable insights into agent performance, AI efficiency, and overall support quality to drive improvements.

UI of campaign reporting

Advanced analytics

Data-driven insights for continuous improvement

Track key metrics including response times, resolution rates, and customer satisfaction. Gain valuable insights into agent performance, AI efficiency, and overall support quality to drive improvements.

UI of campaign reporting
UI of scheduling email campaigns

Voice and Dialer

Advanced call management and quality monitoring

Efficiently manage inbound and outbound calls with advanced routing capabilities. Monitor call quality and agent performance in real-time to ensure high-quality voice support.

Integrations

Advanced call management and quality monitoring

Efficiently manage inbound and outbound calls with advanced routing capabilities. Monitor call quality and agent performance in real-time to ensure high-quality voice support.

Integrations

Advanced call management and quality monitoring

Efficiently manage inbound and outbound calls with advanced routing capabilities. Monitor call quality and agent performance in real-time to ensure high-quality voice support.

Enterprise ready

Scalable solutions for complex support operations

Meet the demands of large-scale customer support with our enterprise-grade features. Ensure data protection, seamless integrations, and the flexibility to grow your support operations.

Compliance logos, CCPA, GDPR, ISO

Enterprise ready

Scalable solutions for complex support operations

Meet the demands of large-scale customer support with our enterprise-grade features. Ensure data protection, seamless integrations, and the flexibility to grow your support operations.

Compliance logos, CCPA, GDPR, ISO

Enterprise ready

Scalable solutions for complex support operations

Meet the demands of large-scale customer support with our enterprise-grade features. Ensure data protection, seamless integrations, and the flexibility to grow your support operations.

Compliance logos, CCPA, GDPR, ISO

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?

What are Customer Service tools?

Customer service tools are software solutions that help businesses manage and improve their customer support operations. Bird's Service Cloud offers a comprehensive suite of tools including a unified inbox, AI chatbots, ticketing system, knowledge base, and analytics dashboard to enhance your customer service capabilities.

What are CRM tools for customer service?

What is a customer service platform?

How can AI improve customer service?

What is omnichannel customer support?

How can analytics improve customer service quality?

What features should I look for in a customer service software?

FAQs

Any questions left unanswered?

What are Customer Service tools?

Customer service tools are software solutions that help businesses manage and improve their customer support operations. Bird's Service Cloud offers a comprehensive suite of tools including a unified inbox, AI chatbots, ticketing system, knowledge base, and analytics dashboard to enhance your customer service capabilities.

What are CRM tools for customer service?

What is a customer service platform?

How can AI improve customer service?

What is omnichannel customer support?

How can analytics improve customer service quality?

What features should I look for in a customer service software?

FAQs

Any questions left unanswered?

What are Customer Service tools?

Customer service tools are software solutions that help businesses manage and improve their customer support operations. Bird's Service Cloud offers a comprehensive suite of tools including a unified inbox, AI chatbots, ticketing system, knowledge base, and analytics dashboard to enhance your customer service capabilities.

What are CRM tools for customer service?

What is a customer service platform?

How can AI improve customer service?

What is omnichannel customer support?

How can analytics improve customer service quality?

What features should I look for in a customer service software?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's