Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

By clicking "Get a Demo" you agree to Bird's

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

By clicking "Get a Demo" you agree to Bird's

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

By clicking "Get a Demo" you agree to Bird's

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Logos of Bird integrations, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, and Snowflake.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Logos of Bird integrations, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, and Snowflake.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Logos of Bird integrations, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, and Snowflake.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Integrations

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Integrations

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

UI for scheduling email campaigns with options to select a future date, time, recipient’s timezone, and send immediately or schedule.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Integrations

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Integrations

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

UI of campaign reporting displaying message performance over time, including messages sent and delivered with detailed analytics.
UI for scheduling email campaigns with options to select a future date, time, recipient’s timezone, and send immediately or schedule.”

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Integrations

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Integrations

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

FAQs

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

FAQs

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's