Connect with your customers on social platforms

Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.

By clicking "Get a Demo" you agree to Bird's

Chat interaction for Elysia Skincare, helping a customer find the best body cream for dry skin, with product details sent via messaging.

Connect with your customers on social platforms

Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.

By clicking "Get a Demo" you agree to Bird's

Chat interaction for Elysia Skincare, helping a customer find the best body cream for dry skin, with product details sent via messaging.

Connect with your customers on social platforms

Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.

By clicking "Get a Demo" you agree to Bird's

Chat interaction for Elysia Skincare, helping a customer find the best body cream for dry skin, with product details sent via messaging.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Marketing campaign interface showing personalized messages via WhatsApp, email, and SMS, offering discounts and product recommendations.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Marketing campaign interface showing personalized messages via WhatsApp, email, and SMS, offering discounts and product recommendations.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Marketing campaign interface showing personalized messages via WhatsApp, email, and SMS, offering discounts and product recommendations.

Integrations

Unify social data with customer profiles

Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.

Logos of a few key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Integrations

Unify social data with customer profiles

Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.

Logos of a few key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Integrations

Unify social data with customer profiles

Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.

Logos of a few key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.
Collaborative chat interface displaying internal notes and tagged messages for team coordination, discussing customer advice on purchasing a car.

Inbox

Prioritize social media inquiries

Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.

Integrations

Prioritize social media inquiries

Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.

Integrations

Prioritize social media inquiries

Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.

Create automated social support workflows

Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.

AI flow rerouting a customer from automated AI responses to a live agent after expressing interest in skincare product advice.

Create automated social support workflows

Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.

AI flow rerouting a customer from automated AI responses to a live agent after expressing interest in skincare product advice.

Create automated social support workflows

Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.

AI flow rerouting a customer from automated AI responses to a live agent after expressing interest in skincare product advice.

Templates

Craft effective social media responses

Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.

AI flow rerouting a customer inquiry from an automated response to a live agent for personalized advice on using skincare products.

Templates

Craft effective social media responses

Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.

AI flow rerouting a customer inquiry from an automated response to a live agent for personalized advice on using skincare products.

Templates

Craft effective social media responses

Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.

AI flow rerouting a customer inquiry from an automated response to a live agent for personalized advice on using skincare products.
AI suggests body cream to customer for acne-prone skin, demonstrating proactive engagement on social platforms.

Launch Support Campaigns

Proactively engage on social platforms

Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.

Integrations

Proactively engage on social platforms

Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.

Integrations

Proactively engage on social platforms

Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.

Analytics

Gain insights from social interactions

Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.

Analytics dashboard displaying campaign recipients, click-through rates, and reports on channel performance and subscriber growth.”

Analytics

Gain insights from social interactions

Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.

Analytics dashboard displaying campaign recipients, click-through rates, and reports on channel performance and subscriber growth.”

Analytics

Gain insights from social interactions

Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.

Analytics dashboard displaying campaign recipients, click-through rates, and reports on channel performance and subscriber growth.”
AI-generated summer skincare message with a discount code, allowing channel selection for sending via Email, WhatsApp, SMS, or RCS.

Enterprise ready

Scale social support for large brands

Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.

Integrations

Scale social support for large brands

Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.

Integrations

Scale social support for large brands

Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?

How does Bird unify social data with customer profiles?

Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.

How does Bird prioritize social media inquiries?

Can Bird's platform automate social media support workflows?

Can I craft custom social media responses with Bird?

What kind of analytics does Bird provide for social interactions?n

Can Bird's platform scale to handle high social media volumes?

FAQs

Any questions left unanswered?

How does Bird unify social data with customer profiles?

Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.

How does Bird prioritize social media inquiries?

Can Bird's platform automate social media support workflows?

Can I craft custom social media responses with Bird?

What kind of analytics does Bird provide for social interactions?n

Can Bird's platform scale to handle high social media volumes?

FAQs

Any questions left unanswered?

How does Bird unify social data with customer profiles?

Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.

How does Bird prioritize social media inquiries?

Can Bird's platform automate social media support workflows?

Can I craft custom social media responses with Bird?

What kind of analytics does Bird provide for social interactions?n

Can Bird's platform scale to handle high social media volumes?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's